Terms of Service
1/1/2025
These Terms & Conditions (“Terms”) govern all digital marketing, creative, advertising, and print services provided by Main Street Media 360 (“Company,” “we,” “us,” or “our”) to the client (“Client,” “you,” or “your”). By engaging our services, signing a proposal, or making payment, you agree to these Terms.
1. Scope of Services
Main Street Media 360 provides digital marketing, branding, creative, advertising, and print services, which may include but are not limited to:
Website design and development
Search engine optimization (SEO)
Paid advertising (Google Ads, social media ads, etc.)
Social media management
Email marketing
Graphic design
Print design and production (flyers, postcards, signage, mailers, brochures, etc.)
Direct mail campaigns
Specific services, deliverables, timelines, and pricing will be outlined in a written proposal, invoice, or service agreement (“Agreement”). Any services not listed are outside the scope unless agreed to in writing.
2. Fees & Payment Terms
Payment terms are outlined in the Agreement or invoice.
All fees are non-refundable unless otherwise stated in writing.
Late payments may result in paused services and/or late fees.
Client is responsible for all third-party costs (ad spend, printing, postage, software, platforms, etc.).
Print services typically require full payment upfront before production begins.
3. No Guarantee of Results
While we use industry best practices, Main Street Media 360 does not guarantee specific results, including but not limited to:
Search rankings
Ad performance
Lead volume
Sales or revenue
Marketing outcomes depend on many factors outside our control.
4. Client Responsibilities
Client agrees to:
Provide timely content, approvals, access, and feedback
Ensure all provided materials are accurate and legally usable
Obtain rights/licenses for logos, images, fonts, and content supplied
Approve proofs and campaigns before launch or print production
Delays caused by the Client may impact timelines and results.
5. Intellectual Property
All original creative work remains the property of Main Street Media 360 until full payment is received.
Upon full payment, Client receives a license to use the final approved materials for their intended purpose.
We reserve the right to showcase work for portfolio and marketing purposes unless otherwise agreed in writing.
Source files (editable design files) are not included unless explicitly stated.
6. Print Services Terms
Client is responsible for final proof approval. Approved proofs are considered final.
We are not responsible for errors approved by Client (spelling, layout, colors, sizes).
Color variations may occur due to printing processes and are not considered defects.
Print turnaround times are estimates and not guaranteed.
Once print production begins, orders cannot be canceled or refunded.
Shipping delays or carrier issues are not our responsibility.
7. Revisions
Revisions are limited to what is outlined in the Agreement.
Additional revisions or changes beyond scope may incur extra fees.
Major scope changes require a revised agreement.
8. Term & Termination
Services may be month-to-month or fixed-term as outlined in the Agreement.
Either party may terminate with written notice per the Agreement.
All outstanding balances become immediately due upon termination.
No refunds are issued for work completed or in progress.
9. Confidentiality
Both parties agree to keep confidential information private and not disclose proprietary or sensitive business information unless required by law.
10. Limitation of Liability
To the maximum extent permitted by law:
Main Street Media 360 shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid by Client for services rendered.
We are not responsible for third-party platforms, outages, policy changes, or algorithm updates.
11. Indemnification
Client agrees to indemnify and hold harmless Main Street Media 360 from any claims, damages, or legal actions arising from:
Client-provided materials
Violations of laws or third-party rights
Misuse of marketing materials or campaigns
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.
13. Changes to Terms
Main Street Media 360 reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.
14. Acceptance
By signing a proposal, making payment, or engaging our services, Client acknowledges they have read, understood, and agreed to these Terms & Conditions.